I consistently share Securus with family due to the incarceration of my uncle and cousin. There were mixed up in something they are not proud of, and we must support them until their release. I found Securus while searching for ways to get the family to call the prison. I was unaware of how prison calling worked, and this article explains how I came to use Securus weekly.
#1: What Is Securus Calling?
Securus is an agency founded to help families call prisons. Prisons do not have open phone lines, and I must use a service to reach someone inside the facility. Our family uses Securus as our chosen calling system, and we are quite happy with the call quality. I downloaded their app on my tablet, and I am now the calling maven of the family.
#2: Are Video Calls Possible?
I never would have imagined placing a video call to a prison in my life. We place videos calls with Securus every week with the family at my grandmother’s house, and we all fit on the screen on my tablet. We place a separate call to both my uncle and cousin, and we chat with them for the allotted time before the call must be hung up. I would recommend using the video call feature when you cannot physically travel to the prison.
#3: How Did I Sign Up For Service?
I signed up for service online, and I saw a direct link to the app download. I sent the app to my tablet while I completed my registration, and I offered a small amount of information before the process was complete. I felt comfortable while registering, and I never felt as thought Securus asked for too much. Securus put me at ease at the same time it put me in touch with family.